Contact DCA if you have a complaint against Hy Cite/Royal Prestige. We will accept complaints against Hy Cite/Royal Prestige from inside or outside Los Angeles County. Call us at 800-593-8222 or 213-974-1452, or visit us in person at
500 W. Temple St., Room B-96, Los Angeles, CA 90012.

Contacte DCA si usted tiene una queja contra Hy Cite/Royal Prestige. Aceptaremos las quejas contra Hy Cite/Royal Prestige de dentro de o fuera del Condado de Los Angeles. Llámenos en 800-593-8222 o 213-974-1452, o visítenos en persona en
500 W. Temple St. Room B-96, Los Angeles, CA 90012.

National corporation will pay $1.35 million and drastically reform the way it does business to resolve State charges that it used fraudulent and discriminatory practices

Hy Cite Corporation, which sells cookware and water filters under the name of Royal Prestige, will pay $1.35 million for victim restitution and penalties and will drastically reform how it does business to resolve State charges that it lied to consumers to scare them into paying several thousands of dollars each for cookware or water filters. Hy Cite also settled charges that it discriminated against “Hispanic” customers by setting up harsher cancellation and financing policies for them than for “Anglo” customers.

A lengthy investigation by the Los Angeles County Department of Consumer Affairs prompted the California Attorney General’s Office to sue Hy Cite. This is the second time the Attorney General charges the Madison, Wisconsin-based Corporation for similar complaints.

The lawsuit charges that Hy Cite salespeople lied their way into the homes of consumers, and once inside used deception and high pressure to scare consumers into buying their cookware.

Click here for the complete press release.

For more information, our Consumer Services Division at (800) 593-8222 or (213) 974-1452.